Subscription, Cancellation & Refund Policy
The beta is free and will not convert automatically. At public launch, the complete email subscription will cost $1 per month, renew monthly until canceled, and remain cancelable online. Your first paid charge carries a seven-day refund window.
1. Free beta
Current beta access is free. Joining the beta does not provide payment authorization and will never, by itself, trigger a charge. When paid enrollment opens, beta readers who want to continue must affirmatively complete a separate checkout.
2. Paid subscription
The final public launch price is $1 per month, billed monthly. The subscription automatically renews each month until canceled. Before payment, Stripe Checkout will display the amount, billing interval, renewal terms, cancellation method, and any applicable tax in close proximity to the purchase control.
After checkout, the subscriber will receive an electronic confirmation and receipt. If a $12 annual billing option is offered later, it will be a separate affirmative choice and its renewal terms will be displayed before payment.
3. How to cancel
You may cancel at any time using the Stripe-hosted customer portal. A direct portal link will be provided to paid subscribers when enrollment opens. You may also cancel by emailing signalledgerreport@gmail.com from the subscribed address.
Online cancellation will not require a phone call or interaction with a representative. If you cannot access the portal, the email option remains available. We will honor a cancellation request received before the renewal time even if our internal processing finishes later.
4. When cancellation takes effect
Cancellation normally takes effect at the end of the current paid billing period. You retain access through that date, and no further recurring charge will be made. You may ask us to end access sooner, but early termination does not create a prorated refund unless required by law.
5. Refunds
First-charge guarantee: if you are dissatisfied, email us within seven calendar days after your first paid subscription charge. We will refund that first charge and cancel the subscription.
Renewal charges and partially used billing periods are otherwise nonrefundable, except where required by law or when we determine that a duplicate charge, processing error, unauthorized charge, or service failure warrants a refund. Original payment-processing fees may not be returned to us by the processor, but that will not reduce an approved full refund to the subscriber.
Approved refunds are sent to the original payment method. Bank and card processing times vary.
6. Failed payments and access
If a payment fails, Stripe may retry the payment and ask you to update the payment method. We may provide a short grace period, but we may suspend paid access when a subscription becomes unpaid. Restoring successful payment may restore access.
7. Price changes and taxes
The $1 monthly price is the final launch price. If we make a future price change, we will provide advance notice before it applies to a renewal, and you may cancel before the new price takes effect. Taxes may be added where legally required and will be shown at checkout or on the invoice.
8. Annual renewal notices
If an annual option is introduced, we will provide any renewal reminder required by applicable law, including a direct or readily accessible cancellation method. No annual option is currently available for purchase.
9. Billing support
Email signalledgerreport@gmail.com from the subscribed address. Include only the issue, charge date, and the last four digits shown on your receipt if needed. Never email a full card number, security code, password, or government ID.